Privacy Policy
Last updated: August 2026
This Privacy Policy explains how P.D. Rendering Limited ("we", "us", "our") collects, uses, and protects personal information when you visit pdrendering.co.uk (the "Site") or contact us about our services.
Who We Are
P.D. Rendering Limited is a company registered in England and Wales. Our registered office is at Unit L, 34 Bayton Rd, Exhall, Coventry, CV7 9EJ. Company registered in England and Wales, Company No. 09326724. VAT No. GB213195630. You can contact us at info@pdrendering.co.uk or call 024 7531 4286.
We are the data controller for the personal information collected through this Site.
What Information We Collect
Information You Provide
When you submit a quote request, contact form, or call us, we may collect:
- Your name
- Email address
- Phone number
- Property postcode
- Details of your enquiry
Information Collected Automatically
When you visit our Site, we automatically collect certain technical information including your IP address, browser type, pages visited, and how you arrived at the Site. This is collected via cookies and analytics tools (see our Cookie Policy).
How We Use Your Information
We use your personal information to:
- Respond to your quote request or enquiry
- Arrange a free site survey
- Communicate about your project before, during, and after works
- Improve our website and marketing based on analytics data
- Comply with legal obligations
We do not sell your personal information to third parties.
Legal Basis for Processing
We process your personal information on the following legal bases under UK GDPR:
- Consent: when you tick the consent checkbox on our contact form
- Legitimate interests: to improve our services and respond to enquiries
- Legal obligation: where required by law
Third Parties We Share Data With
We use the following third-party services which may process data on our behalf:
- Google Analytics (GA4): website analytics. Google Privacy Policy. You can opt out at tools.google.com/dlpage/gaoptout.
- Google Ads: conversion tracking and remarketing. Google Privacy Policy. Manage ad preferences at adssettings.google.com.
- Meta (Facebook) Pixel: advertising measurement. Meta Privacy Policy. Opt out at facebook.com/settings.
- Fluent Forms: form submission processing (self-hosted)
International Transfers
Some of the third-party services listed above are provided by companies based outside the United Kingdom, including in the United States. Where your personal information is transferred outside the UK, we rely on the UK International Data Transfer Addendum, UK Adequacy Regulations, or the provider's own approved safeguards. You can request further details of these safeguards by contacting us.
Marketing Attribution Data
If you arrive at our Site by clicking an advert, our contact forms may record technical identifiers such as a Google Click ID and campaign parameters alongside your enquiry. We use this solely to understand which marketing activity generated your enquiry. This information is stored with your enquiry and is subject to the same retention period.
Data Retention
We retain your enquiry details for up to 3 years from your last contact, or until you request deletion. Analytics data is retained according to each provider's standard retention settings.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request erasure of your data ("right to be forgotten")
- Object to processing carried out on the basis of legitimate interests
- Request that we restrict processing of your data
- Request a copy of your data in a portable format
- Withdraw consent at any time
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at info@pdrendering.co.uk.
Cookies
We use cookies on this Site. For full details of the cookies we use and how to manage them, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our Site following any changes constitutes your acceptance of the updated policy.
Contact Us
For any questions about this Privacy Policy:
P.D. Rendering Limited
Unit L, 34 Bayton Rd, Exhall, Coventry, CV7 9EJ
Email: info@pdrendering.co.uk
Phone: 024 7531 4286